Our Commitment
The Broads Authority vision is to:
- Be well known and in touch with local people and interested parties
- Be respected for its innovative research and projects
- Have a close working relationship between a team of informed members and a dedicated staff with clear goals who enjoy working for the Authority
- Have an efficient and effective operation that makes good use of public money
- Have sufficient resources to make the big impact on the Broads that is required to fulfil the Authority’s statutory functions and meet its ambitious objectives
- Demonstrate sustainable practices.
In considering your complaints and comments we will:
- Listen sympathetically to your views
- Clearly explain our policies and decision
- Write to you using plain English
- Reply to your letters promptly; and keep you informed of our progress in investigating your complaint.
