Coronavirus (COVID-19) information

Please read our latest Coronavirus related news and updates on this web page.

Please read the information below and get in touch if you have any further questions.

Coronavirus has not gone away – find out how to keep yourself and others safe.

Everyone can get a symptom-free lateral flow test for free.

If you have any of the coronavirus symptoms you must self-isolate straightway and get a PCR test. You must continue to isolate if you test positive or are told to isolate by NHS Test and Trace.

You can be fined up to £10,000 if you do not isolate. Get support to self-isolate.

(Page last updated 19 July)

Lockdown roadmap and the Broads

On 19 July, 2021 the Government moved to step 4 of the COVID-19 Roadmap with many restrictions being eased. For full detail please read Coronavirus: how to stay safe and help prevent the spread - GOV.UK (

The easing of restrictions includes removing the legal requirements to wear facemasks and socially distance from others. There are no restrictions regarding boating activities however the Broads Authority urges the public to follow Government advice and remain cautious whilst the pandemic is ongoing.

BSS Certificates

The Boat Safety Scheme (BSS) has advised the Authority that it is following current UK Government guidance for people working in, visiting or delivering to other people's homes. BSS examinations will therefore continue where it is safe and possible to do so.

The advice for boat owners is to continue to contact an examiner to arrange their boat’s examination as per usual if one is required. Current BSS Certification expiry dates are not being extended as they were last year.

If you are tolling your vessel and have not been able to undertake a valid BSS examination due to COVID-19, please email our tolls department (or call 01603 756080) and explain your individual circumstances. The Authority will need to evaluate each owner's extenuating circumstances to decide if a toll can be issued.

Thank you for your cooperation.

Other information

Impact on the Broads Authority

The Authority continues to follow advice from Public Health England  and we request that visitors to Authority premises continue to observe social distancing and wear facemasks for the protection of staff and the public.


Authority meetings are open to the public but may take place in alternative venues to allow social distancing. Details can be found on the Broads Authority website.

Events programme

We hope to gradually reintroduce our events programme when it is considered safe to do so, following thorough risk assessments.

Day to day operations

Our office continues to have reduced staffing levels to minimise contact between employees. The majority of office employees continue to work from home, and our reception remains closed to the public. Staffing of reception will continue so phone calls and deliveries can be taken.

Our operational work will continue until further notice as this takes place in mostly remote locations.

If you suspect you may be unwell please do not visit any of our premises. If you have a query we will be happy to assist you over the phone (01603 610734) or through our contact form.

Planning queries

Most of our Planning Officers are continuing to work from home. We encourage the public to use the planning email for correspondence, rather than calling, as this will enable your enquiry to be dealt with more quickly.

Information centres and Yacht Stations

Our Tourist Information Centres and Yacht Stations are open. We encourage visitors to wear facemasks and observe social distancing.


Volunteering activities with the Broads Authority are taking place where risk assessments show that it is safe to do so.

Information for businesses

Click on the links below for useful information for tourism businesses:

Information for businesses and visitors is also on the Visit the Broads website.

Health information sources

Check these sites for the latest advice:

Use NHS 111, pharmacies and GPs responsibly, and only go to hospital if you really need to. See: When to go to A&E

Wednesday 21 July 2021