COVID-19 Frequently Asked Questions

Below are answers to some frequently asked questions regarding Coronavirus (COVID-19) and the Broads.

Please also see our main Coronavirus information page for more information, our liveaboard information page and remember to get in touch if you have any further questions.

(Page last updated 12 April)

1. Accessing the Broads

1.1 How does the Lockdown roadmap affect the Broads?

Please see our main COVID-19 information page for a full breakdown of when different activities will be permitted during the easing of lockdown.

1.2 Can I visit the Broads at the moment?

Please see our main COVID-19 information page for a full breakdown of when different activities will be permitted during the easing of lockdown.

1.3 Can I stay on a privately owned or hire boat overnight during the third National Lockdown?

Please see our main COVID-19 information page for a full breakdown of when different activities will be permitted during the easing of lockdown.

1.4 Can I cruise on the river using my private motor boat?

Private boating permitted for recreation for a single household or bubble. Lifting of ban on overnight stays away from home allows for single households/bubbles to stay away overnight on boats.

1.5 Can I visit my motor boat to undertake maintenance tasks, such as winterising it?

Yes - Boat maintenance is permitted, assuming you follow appropriate social distancing between individuals/households. Overnight stays for maintenance purposes are also allowed at this stage.

1.6 Can I sail or use my canoe, kayak or paddleboard?

Yes - This is allowed providing social distancing guidelines are adhered.

1.7 Can I go angling and can I fish from my boat?

Yes - This is allowed providing social distancing guidelines are followed and anglers adhere to rules around the closed fishing season.

2. Hire craft and other commercial operations

2.1 Are hire boat companies allowed to hire boats out at the moment?

Yes - Please see our main COVID-19 information page for a full breakdown of when different activities will be permitted during the easing of lockdown.

3. Marinas, boatyards and other facilities

3.1 Are marinas, boatyards and other related businesses able to open?

Please see the British Marine website for information on waterways related businesses.

3.2 Are Broads Authority Yacht Stations and Tourist Information Centres open?

Yes, our facilities at Yacht Stations and Tourist Information Centres have now re-opened for the summer reason.

4. Boating concerns

4.1 Can I have a discount on my toll for the period I couldn't use my boat?

There are no plans for a tolls discount or rebate at this moment in time. Private boats that are kept or used in the Broads navigation area or adjacent waters do still need to be tolled, regardless of whether the Government lockdown meant they could not be accessed. We fully appreciate the frustrations that some private owners have had in not being able to use their vessels during this time, coupled with financial concerns that many are facing. We ask for your understanding that your tolls have funded essential navigation works.

4.2 I am struggling financially and having difficulties paying my toll, can you help?

If you are having difficulty paying your toll or are experiencing financial concerns, the Authority will give careful consideration to exceptional circumstances. Please speak to our Tolls Team on 01603 756080 for more information and advice.

Wednesday 2 December 2020