During restrictions imposed during the Coronavirus outbreak, liveaboard boaters may find it difficult to access essential services and facilities such as fuel, water and pumpouts. This page includes some information for those living on the water over the coming weeks and months.
(Page last updated 14 May)
Although restrictions have changed on 13 May regarding private boaters visiting their crafts and accessing the waterways, the Authority recognises that the Coronavirus crisis is far from over and those who live aboard their vessels are still facing unique challenges at this moment in time.
We are committed to continuing to work with individuals to ensure that they have access to a mooring location and other facilities, and any changes to previously agreed arrangements with individual boaters will be communicated on a direct basis.
It is still advised by the Government that we should restrict travel and movement as much as possible, so please bear this in mind if you live afloat.
Furthermore, following marinas and other businesses receiving confirmation that they may re-open adhering to social distancing guidelines from 13 May, it is likely that there will be additional providers of essential services to those listed below. We advise boaters to call up and check beforehand if they require the services of a particular business.
If you are someone who lives aboard a vessel and you require advice or support, please contact Broads Control on 01603 756056 and the Authority will assist you where we can.
Below is a short list of businesses who have given their consent for us to share the arrangements they have made providing essential services to liveaboards during the Coronavirus pandemic.
If you are a local business providing essential service arrangements for the community please get in touch with us using our contact form or social media. The list is non-exhaustive however we will update it as and when possible.
It is likely that liveaboard boaters will need access to electric and water over the coming weeks. The Broads Authority’s list of electric charging points can be found online. Electric posts and water points at our 24 hour moorings , including Reedham Quay and Great Yarmouth Yacht Station, should be active (please contact us if you find any points that are not functioning correctly). Boaters are encouraged to contact the owners of points that are privately owned if they require access.
Electric charging cards are usually available from card outlets, although many of these may be closed. Cards can be purchased from Reedham and Great Yarmouth Yacht Station from 28 March and will be available from Broads Authority Rangers. You can contact our Tolls Team if you require assistance on 01603 756080 or emailing email@example.com.
Fuel can also be collected from petrol stations (which remain open).
We cannot take full responsibility for the accuracy of the above information. Please contact any of the businesses beforehand to make arrangements for your visit.
If you have to be on board your boat in rural or isolated areas, make sure you inform friends or relatives where you are and that you know your precise location in case you start to feel unwell. If there is a medical emergency the emergency services will be able to identify your location more easily if you have a postcode or a ‘what3words’ phrase.
If you want to contact the Broads Rangers for assistance or to report an incident, you can phone Broads Control on 01603 756056 or email Broads.firstname.lastname@example.org.
Please always phone 999 in case of emergency.
We will keep the situation under active review and update you in line with changing circumstances and guidance.