Accessibility statement

The Broads Authority is committed to providing a web site that is accessible to the widest possible audience, regardless of ability or technology and including those who have visual, hearing, motor and cognitive impairments.

At the Broads Authority we are actively working to increase the accessibility and usability of our web site and in doing so, aim to meet our legal obligations under the UK Equality Act.

EU Web Accessibility Directive

This web site endeavours to conform to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. The Accessibility Guidelines explain how to make Web content accessible to people with disabilities. Conformance to these Guidelines helps to make the Web more accessible to users with disabilities and benefits all users. There may be some pages that do not conform to all the guidelines. Whilst every effort is made to ensure the whole site conforms, this is an ongoing process and older content may not yet reach the standards in all areas.

New and updated web content, including web pages, images and videos produced by our organisation will meet WCAG 2.1, level AA, by 23 September 2018 as per the EU Web Accessibility Directive affecting public sector bodies.

Our aim is that existing web content produced by our organisation will meet our standard by 23 September 2020.

Priority areas identified for improvement

We have identified the following as priority areas to be improved in order to meet the EU Web Accessibility Directive (WCAG 2.1) and are endeavouring to address them as soon as possible. 

Progress where relevant is documented below.

  • Producing accessible PDF files - we have created accessible templates for our PDF committee papers and files. We have also standardised a format for reports that are hosted on our website and are working towards new templates for our human resources documents.
  • Ensuring all images have alt tags - all images on our website should now have alternative text available for screen readers. If you spot an image without alt text please let us know via our contact form.
  • Italics and colours - we are phasing out the use of italic text for quotes and bright colours both on our website and within documents to make them easier to read.
  • Adding transcripts and subtitles to all embedded video content - videos embedded on our website should now have manually entered subtitles providing a description of any speech. Please let us know via our contact form if you find a video without subtitles and you would like more information.
  • Staff training - key members of staff have been given training in producing accessible documents, including those who regularly produce reports for the website and gatekeepers. We will be expanding this training to additional staff members during 2020.
  • Plain English - in-house guidance has been provided to staff to encourage them to use 'plain English' when they are writing documents, so that they are easier to understand for our stakeholders.

Externally generated documents

As we are a public authority that works with a number of partner organisations, we frequently host and link to documents generated outside of our organisation on our website.

We cannot guarantee that these documents will meet a high level of accessibility, however we do try to ensure that any issues that our stakeholders have with them are addressed and followed up. 

Please get in touch with us if you have an issue with any external documents on our website.

Accessibility working group

In May 2019, a working group was formed to address the areas listed above and to improve accessibility in our organisation. As of March 2020, The group has made progress in a number of areas, including those listed above, although we are continuously looking to improve our approach to accessibility. 

If you have any suggestions for how we can improve please get in touch with us via our contact form.

W3C Validation Service

This web site is built using code compliant with W3C standards for HTML, XHTML and Cascading Style Sheets (CSS).

W3C is the governing authority on web development standards and practices.

Visual Design

This site uses CSS for visual layout.

If your browser or browsing device does not support stylesheets at all, the content of each page is still readable.

Browser compatibility

The site displays correctly in current web browsers. If you view our site on an older browser, you may find pages don't display as intended if the browser isn't standards-compliant. We recommend you upgrade your browser to the latest version of one of the following, to get the most from our site.

Useful Links

The site aims to achieve overall compliance with the Web Accessibility Initiative's (WAI) guidelines.

Get in touch

If you have any comments, suggestions or complaints regarding accessibility on this website please get in touch with us and we will endeavour to address the issue as soon as we can.

(This page was last updated 12/03/2020)